Privacy Policy
Last Updated: September 2, 2026
MyTrainRoutes (“MyTrainRoutes,” “we,” “us,” or “our”) operates an independent informational website providing information about train routes, railway stations, train operators, rail travel, destinations, baggage, delays, refunds, compensation, and related travel topics.
This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit or interact with MyTrainRoutes.com and related pages, forms, links, and features.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Our Role
MyTrainRoutes is an independent informational website.
We are not a railway operator, train company, ticketing authority, government agency, or official representative of any railway operator, unless expressly stated otherwise on a particular page.
MyTrainRoutes may provide links, forms, advertisements, booking opportunities, or contact options operated by independent third-party companies.
Where you interact directly with a third-party booking company, that company’s own privacy policy and terms may also apply.
2. Information We May Collect
Depending on how you use our website, we may collect or receive certain information.
This may include:
Information You Provide
If you voluntarily contact us or submit information through a form, we may receive information such as:
- Name
- Email address
- Telephone number
- Travel-related information
- Information included in your message or inquiry
- Other information you voluntarily provide
You are not required to provide personal information merely to browse most areas of the website.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services, advertising platforms, or other technologies.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic information derived from your IP address
- Pages visited
- Referring website or page
- Date and time of visits
- General website usage information
- Interaction with website features
- Information about how you navigate or interact with the website
This information may be used for website operation, security, analytics, troubleshooting, performance measurement, advertising measurement, and improving our website.
3. Information Submitted Through Third-Party Booking Forms
MyTrainRoutes may display booking forms, booking buttons, search tools, or other booking opportunities provided by independent third-party booking companies.
Depending on how a particular form or booking tool operates, information submitted through it may be sent directly to the third-party booking provider rather than to MyTrainRoutes.
The third-party provider may collect information such as:
- Name
- Email address
- Telephone number
- Travel dates
- Origin and destination
- Passenger information
- Booking preferences
- Payment or billing information
- Other information necessary to provide its booking services
MyTrainRoutes does not control the privacy practices of independent third-party booking providers.
You should review the privacy policy of the applicable third-party provider before submitting personal information through its booking service.
Where the third-party provider collects your information directly, that provider is responsible for its handling of that information according to its own policies and applicable laws.
4. Third-Party Booking Phone Number
MyTrainRoutes may display a telephone number for users in the United States who wish to obtain assistance with train bookings or booking-related questions.
This telephone number is provided and operated by an independent third party. It is not owned, operated, or controlled by MyTrainRoutes.
When you call the number, your call connects directly with the third-party booking provider.
The third-party provider may collect information from you during the call, including information necessary to answer your inquiry or assist with a booking.
The third-party provider may also have its own policies regarding call recording, call monitoring, customer information, payment information, and data retention.
MyTrainRoutes does not control how that third party collects, records, stores, or uses information obtained during your telephone conversation.
If you use the telephone number, you should review or request information about the third party’s applicable privacy practices.
5. How We Use Information
Information collected directly by MyTrainRoutes may be used for purposes including:
- Operating and maintaining the website
- Responding to inquiries
- Providing information requested by visitors
- Improving website content and functionality
- Understanding website traffic and user behavior
- Detecting and preventing fraud, abuse, spam, and security incidents
- Maintaining website security
- Measuring advertising and marketing performance
- Understanding which pages and content are useful to visitors
- Managing affiliate relationships and referral activity
- Complying with legal obligations
- Protecting our rights and the rights of our users
- Other legitimate business purposes consistent with this Privacy Policy
We do not require visitors to create an account simply to browse our informational content.
6. Affiliate Links and Referral Tracking
MyTrainRoutes participates in affiliate and referral relationships with certain third-party companies.
Some links, booking forms, buttons, or other commercial opportunities on our website may contain tracking information that identifies MyTrainRoutes as the referring website.
When you click an affiliate link or use an affiliate booking opportunity, the applicable third-party company or affiliate network may use cookies, tracking parameters, or similar technologies to attribute the visit or transaction to MyTrainRoutes.
If you subsequently complete a qualifying transaction, MyTrainRoutes may receive a commission or other compensation.
The use of affiliate tracking technologies may involve the collection of information by the applicable third-party company or affiliate network.
Such third parties operate under their own privacy policies.
For additional information about our affiliate relationships, please see our Affiliate Disclosure.
7. Cookies and Similar Technologies
MyTrainRoutes and third-party service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies.
These technologies may be used to:
- Keep the website functioning properly
- Remember preferences
- Understand website traffic
- Measure website performance
- Analyze visitor behavior
- Measure advertising campaigns
- Attribute affiliate referrals
- Detect fraudulent or abusive activity
- Provide or measure relevant advertising
Cookies may be temporary or persistent.
Some cookies may be placed directly by MyTrainRoutes, while others may be placed by third-party service providers whose technologies are used on our website.
You can generally control or restrict cookies through your browser settings. However, disabling certain cookies may affect the functionality of portions of the website.
Where applicable law requires consent for non-essential cookies or similar technologies, we may request consent through an appropriate cookie consent mechanism.
Privacy and cookie notices should be provided clearly and accessibly, particularly where personal information is collected or non-essential cookies are used. citeturn0search0turn0search4
8. Analytics and Advertising Services
We may use third-party analytics, advertising, conversion measurement, or similar services to understand how visitors use our website and to measure the effectiveness of our marketing.
These services may collect information such as:
- IP address or approximate location
- Device and browser information
- Pages visited
- Referring pages
- Interactions with advertisements
- Website events and conversions
- Cookie or advertising identifiers
Depending on the services actually installed on the website, this may include services provided by advertising or analytics companies such as Google, Meta, or other providers.
Third-party services may process information according to their own privacy policies.
Important: The exact third-party services used by MyTrainRoutes may change from time to time. This Privacy Policy describes the categories of technologies that may be used rather than representing that every listed type of service is active at all times.
9. Third-Party Websites and Services
Our website may contain links to websites, booking platforms, train operators, travel companies, advertisers, affiliate networks, and other third-party services.
When you leave MyTrainRoutes and interact with another website or service, that third party’s privacy policy and terms may apply.
MyTrainRoutes does not control the privacy practices, security, content, policies, or data handling practices of third-party websites.
For example, clicking a booking link may take you to an independent booking provider where that provider collects your information directly.
We encourage you to review the privacy policy of any third-party website before providing personal information.
10. Information Sharing
MyTrainRoutes may share information that we directly collect when reasonably necessary for purposes such as:
- Operating and maintaining the website
- Hosting and technical services
- Website analytics
- Advertising and marketing measurement
- Fraud prevention and security
- Customer communications
- Affiliate and referral tracking
- Legal compliance
- Protecting our rights or property
- Business transfers or restructuring
We may also disclose information when required by applicable law, regulation, legal process, court order, or governmental request.
Third-Party Booking Providers
When you voluntarily use a third-party booking form, booking link, or telephone service, information may be collected directly by the relevant third-party provider.
That provider may use and share your information according to its own privacy policy.
MyTrainRoutes does not control the third party’s collection or subsequent use of information submitted directly to that provider.
11. Information We Do Not Control
Because MyTrainRoutes works with independent third-party booking companies and other external services, we may not receive or control all information that you provide through those services.
For example:
- We may not receive your payment information.
- We may not receive your complete ticket or booking record.
- We may not have access to information submitted directly to a third-party booking provider.
- We cannot control information collected during a telephone call to a third-party booking number.
- We cannot control the privacy practices of an external website after you leave MyTrainRoutes.
Questions concerning information held by a third-party booking provider should generally be directed to that provider.
12. Payment Information
MyTrainRoutes does not ordinarily process payments for train tickets directly.
If you purchase a ticket or travel service through a third-party booking company, payment information may be collected and processed directly by that company or its payment service providers.
MyTrainRoutes does not request or require visitors to provide credit card or bank account information merely to browse our informational website.
You should never submit payment information through a MyTrainRoutes contact form unless the website specifically and clearly indicates that such information is required for a particular service.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining business records, complying with legal obligations, resolving disputes, preventing abuse, and enforcing agreements.
Retention periods may vary depending on:
- The type of information
- Why the information was collected
- Whether there is an ongoing business or legal requirement
- Security and operational requirements
- Applicable legal obligations
Third-party companies may retain information according to their own policies.
14. Data Security
We take reasonable measures designed to protect information collected through our website against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no website, server, electronic transmission, or method of storing information can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security of information transmitted to or through the website.
15. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include, where applicable:
- Requesting access to personal information we hold about you
- Requesting correction of inaccurate information
- Requesting deletion of personal information
- Requesting restriction of certain processing
- Objecting to certain processing
- Requesting portability of certain information
- Withdrawing consent where processing is based on consent
- Making a complaint to the relevant data protection authority
The availability and scope of these rights depend on applicable law and the circumstances of the processing.
If you wish to exercise a privacy right regarding information directly held by MyTrainRoutes, please contact us using the contact information provided below.
If your information was collected directly by a third-party booking company, affiliate network, advertising platform, or other service provider, you may need to contact that provider directly.
For users in the UK or other jurisdictions covered by applicable data protection laws, privacy information generally needs to explain the purposes of processing, legal basis, recipients, retention, rights, and other relevant information. citeturn0search5turn0search9
16. California Privacy Rights
If you are a California resident, California privacy laws may provide additional rights regarding personal information, depending on whether and how those laws apply to MyTrainRoutes.
Depending on the circumstances, these rights may include rights concerning access, correction, deletion, and information about certain categories of personal information collected or disclosed.
MyTrainRoutes does not sell personal information in the ordinary sense of selling personal information for money.
However, certain advertising, analytics, affiliate, or tracking technologies may involve the disclosure or sharing of information with third-party service providers.
If you believe California privacy law applies to your information and would like to submit a privacy request, please contact us using the information below.
We may need to verify your identity before completing certain requests.
17. UK and European Visitors
If you access MyTrainRoutes from the United Kingdom or European Economic Area, applicable data protection laws may provide additional rights and transparency requirements.
Where applicable, we will process personal information in accordance with the legal requirements applicable to that processing.
The legal basis for processing may include:
- Your consent
- Performance of a service or response you have requested
- Compliance with a legal obligation
- Our legitimate interests, where permitted by law
Where we rely on legitimate interests, those interests may include website security, fraud prevention, website operation, analytics, improving our services, and managing our business relationships.
Where we rely on consent, you may withdraw consent where permitted by applicable law.
18. International Data Transfers
Because MyTrainRoutes and its service providers may use infrastructure, hosting, analytics, advertising, affiliate, or other service providers located in different countries, information may be processed outside the country in which you reside.
Where applicable law imposes requirements concerning international transfers of personal information, we intend to use appropriate safeguards as required by applicable law.
Third-party providers may have their own international data transfer arrangements and policies.
19. Children’s Privacy
MyTrainRoutes is intended for a general audience and is not directed specifically at children.
We do not knowingly request personal information from children for the purpose of creating accounts or purchasing services.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the information and take appropriate action where required.
20. Do Not Track Signals
Some web browsers offer “Do Not Track” or similar privacy settings.
Because there is currently no universally consistent technical standard for responding to every such signal, our website may not respond to all browser-based Do Not Track signals in the same manner.
You may use browser settings, cookie controls, or applicable privacy tools to manage certain forms of tracking.
21. Third-Party Advertising and Affiliate Tracking
Advertisements, affiliate links, booking forms, and other commercial features may appear on MyTrainRoutes.
These third parties may use cookies, pixels, referral identifiers, or similar technologies to determine whether a visitor arrived through MyTrainRoutes or interacted with an advertisement or booking opportunity.
This may allow us to receive commission or other compensation when a qualifying transaction, booking, or lead occurs.
The third party’s privacy policy governs information collected directly by that third party.
For more information about our affiliate relationships, please review our Affiliate Disclosure.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our website
- Services and features
- Third-party providers
- Affiliate relationships
- Advertising or analytics technologies
- Applicable laws or regulations
- Our privacy practices
When we make changes, we may update the “Last Updated” date shown at the beginning of this Privacy Policy.
You should periodically review this page for the latest information.
23. Contact Us
If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how MyTrainRoutes handles information, please contact us:
Website: MyTrainRoutes.com
Email: info@mytrainroutes.com
Business/Legal Entity: Adnext Media
Address: Unit No 761, JMD Megapolis, Sec 48, Gurugram. 122018. India
Please do not send passwords, payment card numbers, bank account information, or other sensitive financial information through ordinary email.
24. Related Policies
For additional information about how MyTrainRoutes operates, please see:
- Terms & Conditions
- Refund Policy
- Disclaimer
- Affiliate Disclosure
MyTrainRoutes is an independent informational website and is not affiliated with, owned by, sponsored by, or endorsed by railway operators or ticketing providers unless expressly stated otherwise.